Managed Network Services

Managed Network Services

DV3 delivers comprehensive Managed Network Services designed to maintain the health, performance, and stability of mission-critical networks. Our operations team monitors optical, IP, DCN, and data centre infrastructure around the clock, ensuring quick detection, troubleshooting, and resolution of network issues.

We manage multi-vendor environments spanning DWDM, ROADM, switching, routing, and data centre hardware, ensuring seamless coordination across platforms. Our proactive approach includes performance analysis, trend monitoring, configuration updates, preventive maintenance, and improvement recommendations—helping customers reduce downtime and enhance operational efficiency.

From fault management and event handling to reporting and asset tracking, DV3 acts as an extension of your internal engineering team, ensuring your network operates consistently, securely, and in alignment with business objectives.

Key Capabilities

24×7 Monitoring, Fault Detection & Incident Response

Continuous monitoring of optical, IP, DCN, and data centre networks with rapid fault isolation, troubleshooting, escalation, and incident resolution.

SLA-Based Operations, Performance Monitoring & Optimization

Customizable SLA models supported by KPI tracking—latency, throughput, power levels, BER, and utilization—to ensure consistent network performance.

Configuration, Change & Alarm Management

Handling configuration backups, updates, controlled change rollouts, centralized alarm management, event correlation, and root-cause analysis.

Proactive Maintenance & Health Checks

Regular audits, preventive maintenance, capacity assessments, and service-impact analysis to prevent outages and maintain network reliability.

Multi-Vendor & OEM Ecosystem Support

Experienced engineers working across diverse OEM platforms and multi-technology environments for seamless integration and operations.

Reporting, Documentation & Customer Support

Comprehensive operational reports, incident summaries, inventory updates, and remote support for provisioning, migrations, service checks, and coordination with field teams.